Service no longer applicable
As per the latest guidelines issued by the Department of Telecommunication, OSP registration is no longer needed to start a Call centre.
Starting a call center is an expensive affair. Other than the cost of License to start one, the infrastructural costs of call centres, BPOs or other OSPs can be quite high. The technological expenditure needs to be kept in control. Therefore, if you want to share this infrastructure with someone else to divide costs, you should. Thankfully, Department of telecommunications has provisions for Sharing of Infrastructure of OSPs.
Sharing of Infrastructure among OSPs has become a necessity in today’s world where international OSP and domestic OSP have to work together with each other. Through infrastructure sharing domestic OSPs can go beyond and look for expansion and International OSPs can inexpensively embed themselves with the domestic market.
What is sharing of infrastructure in OSPs?
OSPs like call centres, BPOs, KPOs, RPOs make use of a lot of telecommunication resources. Under certain terms and conditions of infrastructural sharing between international and domestic OSPs, infrastructures can be shared.
How to get the ability to share the infrastructure between national and international OSP?
To share the infrastructure with another OSP provider or same OSP and different provider, you need to obtain a written approval from Department of Telecommunication (DOT). This is done after you have filled and signed the agreement form for infrastructure sharing and submitted it at the DOT.
The agreement has to be created correctly, and its submission has to be done on time. Therefore, if you want to get the infrastructure sharing License for your OSP, you can’t just take steps on your own. What you can do is contact India’s leading DOT OSP registration providers, Registrationwala.
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