At first, we strive to provide exemplary services to our clients in the best possible manner. From establishing effective communication with them to actually delivering our services in the most promising way, we leave no stone unturned to keep them satisfied at every interaction. At the same time, it needs to be understood that this is business and it has certain rules and regulations that need to be followed. Refund policy is one of them and needs to be stated clearly.
When you choose to avail our services, it means you’re abiding by our terms and conditions and ready to pay fee as advance against the chosen. In actual, we at registrationwala.com put that money in a different account against you and we always consider it as our client’s hard earned money.
On completion or delivery of the intended product & service, we send the client a detailed invoice covering all pending payments and related taxes. In case we have delivered our services and still there is any money left against you, we will take necessary steps to pay you that unearned money at the earliest. On the other hand, if client has to pay money that is due against the job done, we will formally raise an invoice against and job and send that to the client.
However, refunds are entirely different from the usual operations of the business. Refunds typically arise due to incompletion of services, accounting error, and any issues pertaining to the service delivery.
And to win our client’s trust, we give great attention to refund requests alike our primary services. If found the claim valid, we take not more than 15 days in refunding client’s money through physical, or electronic mode.
In case of any delay or suspicion, you will get a response from our end within 30 days of the receipt of the refund request, asking for more information or clarification on the same. Though we always strive to ensure highest transparency in our work as much as possible, but there may be times when errors occur and we take full responsibility of them.
We are prompt in dealing such refund requests and considering them of high priority. This is because we look forward to build a sustainable relationship with our clients.
In case of more information, please feel free and write to us at firstname.lastname@example.org