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As per the latest guidelines issued by the Department of Telecommunication, OSP registration is no longer needed to start a Call centre.

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DOT OSP Registration in India

The need for outsourcing has increased the number of call centres and BPOs. Setting up a call centre or a BPO requires using telecom resources at a large scale. Such a requirement can't be left unchecked.  OSP License is the authorization that such service providers need to get their hands on from the Department of Telecommunication. In this overview of the DOT License, we will discuss the definition of OSP Registration and how Registrationwala can assist you in acquiring them.

 

Types of Other Service Provider Registration 

What are Other Service Providers?

Service providers in the telecommunication industry, such as BPO/call centres, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources. To be even more explicit:

Business Process Outsourcing Unit 

A BPO or Business Process Outsourcing Unit is a business infrastructure to which businesses outsource their menial but essential tasks. These services can range from accounting, invoicing, billing, and customer calling to auditing. The OSP registration required to run this service is the BPO License in India.

 

Call Centre

A call centre is a centre that either sends out calls or takes calls. If the call centre sends out calls, its purpose is to reach out to prospects and convert them into customers. If the call centre receives calls, its function is to assist the customers per their IT requirements. The OSP registration, in this case, is called the Call Centre license. 

 

Other Types of OSPs

Just like BPOs and call centres, there are other types of Other Service providers:

  • E-commerce service providers
  • Tele-banking service providers
  • Telemedicine service providers
  • Tele-education service providers,
  • and many other IT-enabled service providers

 

Eligibility Criteria for OSP registration in India

What is OSP License, and why it's required?  

In the previous section, you might have noticed that the word "OSP registration " has been used quite a lot without any context. Well, this section is here to add context.

To provide their services, the OSPs  use specialized resources such as,

  1. Public Network
  2. Mobile Network
  3. Digital Network
  4. and other telecommunication resources.

Depending upon the scale of the company, the OSP can use some or many telecommunication resources. Without oversight, such resources can be used in a way that can harm the nation. The Department of Telecommunication has made DOT License mandatory for everyone to prevent that from happening. The license is the OSP authorization that we discussed before.

Per the rules, anyone who wants to provide Other Services or IT-enabled services driven by the use of telecom resources has to get the DOT OSP License from the TERM CELL of the Department of Telecommunication.

 

Documents required for OSP Registration in India

The OSP License requirement consists of the following documents:

  • Certification of Incorporation from the Registrar of Companies
  • Memorandum and Articles of Association (MOA/AOA)
  • Board Resolution or Power of Attorney authorizing the authorized signatory with attested signatures
  • Nature of business or activities of the proposed OSP
  • List of Directors of the company
  • Present shareholding pattern of the company indicating equity detail

 

Process of OSP registration in India

Let's now dive into the process of DOT OSP License registration:

Register a Business Entity

No one can follow the OSP registration process as an individual or a partnership. They have to register their business as a private limited company first.

Gather the required documents

The required documents for DOT License for BPO aren't many. But remember to sign, scan and store them in the appropriate storage device.

Filing the OSP registration application online

The application for OSP registration is exclusively filed online at the SARAL Sanchar portal. Also, submit the DOT license fee for BPO. The entry fee is consistent, but you might face issues when it comes to guarantees.

Get the OSP DOT License

Once you file the application, the department will appoint an assessment officer to check your application. If he finds any issues with your application, you'll receive a notification to rectify those issues. If you do, you'll receive the OSP registration number.

 

Our Assistance in filing for the OSP  Registration in India

While these steps of call centre registration can be pretty easy to explain, the DOT OSP guidelines can make the entire process tricky. The high OSP registration fees can easily demotivate anyone from taking a step further. But we are here to tell you that you don't need to worry.

From registering your private limited company to getting you the DOT OSP license, we provide you with end-to-end solutions. What's even more impressive is our affordable professional OSP registration fees.

 

FAQs

Q. What is the OSP license cost in India?

A. To know about the DOT registration fees, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you. The fee structure for the OSP license is complex and requires multiple licensing requirements. Having a clear understanding of the relevant fee structure is a must.

Q. How to apply for the DOT OSP license registration online?

A. To apply for the OSP license online, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What is the full form of the DOT license for OSP?

A. Department of Telecommunications- Other Service Provider license

Q. What is the DOT OSP license fee in India?

A. To know the DOT license cost in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you. The fee structure for the OSP license is complex and requires multiple licensing requirements. Having a clear understanding of the relevant fee structure is a must.

Q. How to apply online for the OSP DOT license?

A. To apply for the DOT license registration for OSP, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What are the registration requirements for the OSP license for a call centre?

A. BPO DOT license requirements: The applicant must submit the following requirements for OSP license registration:

  • Certification of Incorporation from the Registrar of Companies
  • Memorandum and Articles of Association (MOA/AOA)
  • Board Resolution or Power of Attorney authorizing the authorized signatory with attested signatures
  • Nature of business or activities of the proposed OSP
  • List of Directors of the company
  • Present shareholding pattern of the company indicating equity detail

Q. In which scenario the OSP license is not required?

A. Multiple scenarios exist in which an OSP license is not a requirement. Therefore, you must connect with our OSP experts to know in detail about such exceptions.

Q. What is the meaning of the OSP license?

A. Service providers in the telecommunication industry, such as BPO/call centres, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers OSP license holders because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources.

Q. How to apply for a DOT license in India?

A. To apply for the DOT OSP certificate for BPO registration, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. Explain the procedure for DOT license registration in India.

A. To know the registration procedure for a Call Centre OSP license in India, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. How to get the DOT registration certificate for registering OSPs?

A. To get the DoT certificate for registering OSPs in India, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What are the DOT guidelines for call centre registration?

A. Refer to the eligibility section of this web page to learn about the guidelines for the DOT registration process.

Q. What is a DOT license for OSP?

A. Service providers in the telecommunication industry, such as BPO/call centres, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers DoT Licensee because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources.

Q. How to get a DOT license for call centers in India?

A. To get the DoT license for Call Centers in India, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. How to get a DOT license for BPO cost in Chennai?

A. To get the DoT License for BPO license in Chennai, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What is the eligibility requirement for the OSP license online registration?

A. To know the required eligibilities for the OSP license registration, refer to the eligibility section of this web page. We have detailed all the OSP registration requirements in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What is the meaning of a DOT license for OSP?

A. Service providers in the telecommunication industry, such as BPO/call centres, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources. The permit to run an OSP as per the DoT norms is termed as the DoT license for OSP.

Q. How can I register for the call centre license on the OSP registration portal in India?

A. To register for the call centre license on the OSP portal, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What is the DOT license price for OSP registration?

A. To know the license price for DoT registration, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you. The fee structure for the OSP license is complex and requires multiple licensing requirements. Having a clear understanding of the relevant fee structure is a must.

Q. What is the full form for the OSP license in BPO?

A. The full form for OSP is Other Service Providers. The OSP license is sought for the BPO registration, i.e., Business Process Outsourcing.

Q. What is DOT registration for OSP?

A. Service providers in the telecommunication industry, such as BPO/call centres, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources. Registration of such OSPs by DoT is termed as the DoT registration for OSP.

Q. What is the OSP registration procedure for online DOT registration?

A. To get the OSP license for BPO certification, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you.

Q. What is the full form of OSP in telecom?

A. Other Service Provider

Q. How to apply for the DOT license for Call Centre?

A. To apply for the DoT call centre license, refer to the process section of this web page. We have detailed the entire OSP registration procedure in that section. To know more about OSP registration in India, you can connect with the Telecom Experts at Registrationwala. Our seasoned experts can detail every aspect of the OSP registration procedure to you, including the DOT registration cost.

Q. Which portal is used for the OSP license renewal procedure?

A. Official web portal of the DoT

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