DOT OSP Registration in India

The need for outsourcing has increased the number of call centers and BPOs. Setting up a call center or a BPO requires using telecom resources at a large scale. Such a requirement can't be left unchecked.  OSP License is the authorization that such service providers need to get their hands on from the Department of Telecommunication. In this overview of the DOT License, we will discuss the definition of OSP Registration and how Registrationwala can assist you in acquiring them.

Types of Other Service Provider Registration 

What are Other Service Providers?

Service providers in the telecommunication industry, such as BPO/call centers, e-commerce, telebanking, telemedicine, tele-education, and other IT-enabled services, are referred to as 'Other Service Providers' or most commonly known as 'OSP.' They are called Other Service Providers because they provide services that might not be directly related to the company's commerce, i.e., they are the provider of support services that uses telecommunication resources. To be even more explicit:

Business Process Outsourcing Unit 

A BPO or Business Process Outsourcing Unit is a business infrastructure to which businesses outsource their menial but essential tasks. These services can range from accounting, invoicing, billing, and customer calling to auditing. The OSP registration required to run this service is the BPO License in India.

Call Centre

A call centre is a centre that either sends out calls or takes calls. If the call centre sends out calls, its purpose is to reach out to prospects and convert them into customers. If the call centre receives calls, its function is to assist the customers per their IT requirements. The OSP registration, in this case, is called the Call Centre license. 

Other Types of OSPs

Just like BPOs and call centres, there are other types of Other Service providers:

• E-commerce service providers
• Tele-banking service providers
• Telemedicine service providers
• Tele-education service providers,
• and many other IT-enabled service providers

Eligibility Criteria for OSP registration in India

What is OSP License, and why it's required?  

In the previous section, you might have noticed that the word "OSP registration " has been used quite a lot without any context. Well, this section is here to add context.

To provide their services, the OSPs  use specialized resources such as,

1. Public Network
2. Mobile Network
3. Digital Network
4. and other telecommunication resources.

Depending upon the scale of the company, the OSP can use some or many telecommunication resources. Without oversight, such resources can be used in a way that can harm the nation. The Department of Telecommunication has made a DOT License mandatory for everyone to prevent that from happening. The license is the OSP authorization that we discussed before.

Per the rules, anyone who wants to provide Other Services or IT-enabled services driven by the use of telecom resources has to get the DOT OSP License from the TERM CELL of the Department of Telecommunication.

Documents required for OSP Registration in India

The OSP License requirement consists of the following documents:

• Certification of Incorporation from the Registrar of Companies
• Memorandum and Articles of Association (MOA/AOA)
• Board Resolution or Power of Attorney authorizing the authorized signatory with attested signatures
• Nature of business or activities of the proposed OSP
• List of Directors of the company
• Present shareholding pattern of the company indicating equity detail

Process of OSP registration in India

Let's now dive into the process of DOT OSP License registration:

Register a Business Entity

No one can follow the OSP registration process as an individual or a partnership. They have to register their business as a private limited company first.

Gather the required documents

The required documents for DOT License for BPO aren't many. But remember to sign, scan and store them in the appropriate storage device.

Filing the OSP registration application online

The application for OSP registration is exclusively filed online at the SARAL Sanchar portal. Also, submit the DOT license fee for BPO. The entry fee is consistent, but you might face issues when it comes to guarantees.

Get the OSP DOT License

Once you file the application, the department will appoint an assessment officer to check your application. If he finds any issues with your application, you'll receive a notification to rectify those issues. If you do, you'll receive the OSP registration number.

Our Assistance in filing for the OSP  Registration in India

While these steps of call centre registration can be pretty easy to explain, the DOT OSP guidelines can make the entire process tricky. The high OSP registration fees can easily demotivate anyone from taking a step further. But we are here to tell you that you don't need to worry.

From registering your private limited company to getting you the DOT OSP license, we provide you with end-to-end solutions. What's even more impressive is our affordable professional OSP registration fees.