EPFO 3.0 Rollout Soon: Check Out Its Key Features

• 28 Aug 2025
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The Employees’ Provident Fund Organisation (EPFO) is preparing to launch its much anticipated digital platform EPFO 3.0 in 2025. This move is anticipated to enhance provident fund services better for approx. 8 crore employees across India. The platform will make the services more transparent, faster and more accessible via use of advanced technology. 

The government has shortlisted leading IT companies, including Infosys, Wipro and TCS, for the next stage of developing and maintaining the EPFO 3.0 system. Once operational, this platform will offer features such as direct PF withdrawals at ATMs, UPI-enabled transactions and real-time claim settlements. 

Although the launch was initially scheduled for June 2025, it has been delayed because of technical testing. However, officials assure that the platform will be available soon for the EPFO members and provide them with a multitude of benefits.

Features of EPFO 3.0

Here are the key features of the EPFO 3.0 :-

• EPFO members will be able to withdraw PF amounts directly via ATMs, just like normal bank transactions. Employees will be required to activate their universal account number (UAN) and make sure the aadhaar is linked to their bank account. This feature will allow workers to fulfill urgent cash requirements without a delay. 

• Through UPI, EPFO 3.0 will incorporate UPI-based withdrawals and allow employees to access funds immediately in events of emergencies. This integration is anticipated to reduce lengthy paperwork and make EPFO withdrawals as smooth as digital wallet payments.

• The new platform will let members submit and track their claims digitally, as well as update personal information, including name, date of birth and contact details. Because of OTP-based verification, the employees will no longer need to make EPFO office visits and the whole process will be transparent and hassle-free for them. 

• In a major relief for families, EPFO has streamlined the claim procedures in the event of a member's death. Guardianship certificates for minors will no longer be required. This will ensure that dependents will receive benefits quickly during difficult times.

• The new platform of EPFO will come with an upgraded user interface. Members will benefit from an intuitive digital dashboard where they can check their contributions, track their balances and monitor their claims. This feature aims to reduce physical visits, increase transparency and empower employees with real-time data.

Why is EPFO 3.0 roll out being delayed?

The Employees’ Provident Fund Organization has initially planned the launch of EPFO 3.0 in mid-2025. However, the platform had been facing some technical challenges amidst testing phases. The authorities are working to deal with the challenges. 

They have emphasized that delay is intended to ensure that when the system finally goes live, it’ll provide a secure, accurate and glitch-free experience. 

Other Reforms Made by EPFO

Apart from EPFO 3.0, the EPFO has taken several other initiatives:

• EPFO has enabled aadhaar-based KYC. Now, the employees can complete KYC instantly with the help of aadhaar authentication.

• It now allows the members to request for changes in name, date of birth and other details in a digital manner.

• EPFO has simplified PF transfer. Because of the UAN system of the organization, job changes now come with easier and quicker PF transfers. 

Despite the delay, EPFO 3.0 is a major step in the digital governance journey of our country. It will enable ATM and UPI withdrawals, allow for quick claim settlements and make the digital interface transparent. 

The new mechanism promises to make the financial access simpler for millions of employees who are a part of EPFO. The initiative, alongside the ongoing reforms, will strengthen social security, making PF services faster, more efficient and accessible. 

Source: Business Today