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Top 10 BPO Companies in India

BPO stands for Business Process Outsourcing. It refers to the process wherein a company hires an outside third party provider to handle certain business operations (like customer service, payroll or IT) to save business costs and improve efficiency. 

It allows the company to focus on core activities without having to worry about managing these non-core functions in-house. In this blog post, we shall provide you with the list of Top 10 BPO Companies in India. 

List of Top 10 BPO Companies in India

Top 10 BPO Companies in India

The list of top 10 BPO companies is mentioned below. All of the companies mentioned in the list are major players in the Indian BPO industry :-

1. Genpact 

Year of Establishment :- 1997

Genpact

Genpact is one of the top 10 BPO companies in India. In 1997, it was founded as General Electric’s unit known as GE Capital International Services (GECIS) in Gurgaon, Haryana. When the company began, only 20 employees served the company under the CEO Pramod Bhasin’s leadership. The purpose was to provide BPO solutions to the businesses of the GE.

Genpact is one of the biggest players in the Indian BPO industry in today’s time. It has employed thousands of individuals. It is now a global company headquartered in New York City. It is legally domiciled in Bermuda. Genpact BPO services include finance and accounting, customer care services, sales and commercial services, etc.

2. Accenture

Year of Establishment :- 1989

Accenture

Accenture is one of the top BPO companies in India. It was originally founded in 1989 in the United States. It used to be Arthur Andersen’s consulting arm. However, later it became independent. It is headquartered in Dublin in Ireland now. 

Accenture offers IT, consulting and outsourcing services across the globe. It has a major presence in India. It offers solutions in various areas like digital, cloud, AI, security, finance, healthcare, etc.

3. Tata Consultancy Services (TCS)

Year of Establishment :- 1968

Tata Consultancy Services (TCS)

Tata Consultancy Services, abbreviated as TCS, is one of the top 10 business process outsourcing companies in India. It is a part of Tata Group, one of the major Indian business conglomerates. 

TCS is headquartered in Mumbai, Maharashtra. The company provides a wide range of services to global businesses like software development, digital transformation, cloud services and BPO.

4. Wipro 

Year of Establishment :- 1945

Wipro

Another leading BPO in our list of top 10 BPO in India. It was founded in 1945 by MH Hashim Premji. Back then, it was known as Western India Vegetable Products and operated as a cooking oil company. However, his son Azim Premji transformed the company into a global IT giant. It is now one of the leading BPO companies in India.

Currently, Wipro headquarters are in Bengaluru, Karnataka. Some core BPO services of Wipro are finance and accounting services, process automation and artificial intelligence, data management, data analytics, human resources outsourcing, customer relationship management, etc.

5. IBM

Year of Establishment :- 1911

IBM

IBM is one of the top 10 BPO companies in India. It is originally an American company and is a global leader when it comes to technology, providing end to end IT solutions like cloud, consulting, AI, hardware and software services. It serves many sectors like finance, government and manufacturing. It has had a major presence in India since 1992.

When we specifically talk about the BPO services of IBM, it provides artificial intelligence driven finance and accounting services, HR and talent solutions, sourcing and procurement and customer service transformation among others.

6. Teleperformance

Year of Establishment :- 1978

Teleperformance

Teleperformance is one of the top 10 BPO companies in France. It has a major presence in India, making it one of the top 10 BPO companies in India. It was founded in 1978 in France. It came to India in 2001.

Teleperformance India is headquartered in Mumbai, Maharashtra. It is a global leader when it comes to digital business services. It specializes in customer experience management and back office solutions.

7. Concentrix

Year of Establishment :- 1983

Concentrix

Concentrix was founded in 1983. It is an American company that designs, builds and runs digital transformation solutions so that businesses can modernize and grow. It is one of the top 10 BPO companies in India. 

Concentrix India provides a variety of BPO solutions like customer engagement, digital transformation, back-office solutions, and data and analytics among others. It has presence in Ahmedabad, Bangalore, Bhubaneshwar, Chandigarh, Chennai, Gurgaon, Hyderabad, Kolkata, Mumbai, New Delhi, Noida and many other cities in India.

8. Tech Mahindra

Year of Establishment :- 1986

Tech Mahindra

Tech Mahindra was founded in 1986 and is a part of the Mahindra Group. It is one of the top 10 BPO companies in India 2026. Anand Mahindra is a founder of this company. In the IT and BPO sectors, Tech Mahindra is a big player. It offers a wide range of services like technical support, customer care, back office support and digital transformation. It is headquartered in Pune, Maharashtra.

The BPO segment of the company handles important client functions that focus on improving customer experience and employee satisfaction via automation and platforms.

9. Firstsource Solutions

Year of Establishment :- 2001

Firstsource Solutions

Firstsource solutions limited is one of the leading business process management companies in India. It is headquartered in Mumbai, Maharashtra. It is a publicly traded company that has been listed on the Bombay stock exchange as well as the National stock exchange since 2007. 

The RP Sanjiv Goenka Group owns this company. The core BPO service areas of this company are customer experience, back office support, healthcare BP, banking and financial services and digital operations to name a few.

10. WNS Solutions

Year of Establishment :- 1996

WNS Solutions

WNS Limited was founded in 1996. It is an Indian multinational business process management company. It is headquartered in London, New York and Mumbai. In 2025, Capgemini, a French IT services and consulting firm, made an announcement regarding an agreement to acquire WNS for US$3.3 billion. 

The core services of WNS solutions are customer experience, technology and automation, business and digital transformation, finance and accounting services and HR-related services among others. 

Conclusion

The top 10 BPO companies in India are :- (i) Genpact, (ii) Accenture, (iii) Tata Consultancy Services, (iv) Wipro, (v) IBM, (vi) Teleperformance, (vii) Concentrix, (viii) Tech Mahindra, (ix) Firstsource Solutions, and (x) WNS Solutions. Want to register a BPO company in India? Connect with Registrationwala for assistance in the BPO company registration process

Frequently Asked Questions (FAQs)

Q1. What are the top 10 BPO companies in India?

A. They are as follows :- (i) Genpact, (ii) Accenture, (iii) Tata Consultancy Services, (iv) Wipro, (v) IBM, (vi) Teleperformance, (vii) Concentrix, (viii) Tech Mahindra, (ix) Firstsource Solutions, and (x) WNS Solutions. All of them are popular names within the BPO industry of India. They offer comprehensive BPO solutions to the businesses. 

Q2. Who is founder of Tech Mahindra?

A. Tech Mahindra Founder is Anand Mahindra.

Q3. Is Teleperformance an Indian company? 

A. No, it is originally a French company. However, it has a strong presence in India.

Q4. Where is the head office of Wipro?

A. The head office of Wipro is located in Bengaluru, Karnataka. 


Disclaimer:- This article is based on the author’s personal opinion and may or may not represent views of the general public, institutions or organizations. Please note that while the author has made every effort to ensure the accuracy of the information provided, its complete accuracy cannot be guaranteed.


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Author: Manish Kumar
I’m Manish Kumar, a content management specialist. I simplify complex financial and regulatory topics into clear, insightful content. As a regular contributor to the Registrationwala portal, I provide updates on finance, Tax, government schemes, compliance, and other incorporation information. My goal is to keep you informed about key industry developments and their impact.

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